Roofing Company Voorhees NJ

A few weeks ago, I posted a scathing review of this company based on a horrific experience my mother had with one of their representatives.Since then, Matt and Bart have been absolutely incredible in addressing and resolving the issue. They both have responded immediately, thoroughly, and professionally to each of my concerns. How they have handled this situation is a textbook case study of customer service at its best. Here is what they did: 1) Terminated the individual who initially represented them 2) Offered us an amazing price to fix the roof 3) responded to each email, text, or phone call within 24 hours 4)Apologized over and over and over again. My father used to say that if you are going to bow, bow low. They have left no stone unturned to ensure that my mother and I become one of their hundreds of satisfied customers. I must say that dealing with Grandview has been a pleasure. It is my pleasure to retract my earlier review and express my sincere appreciation for all of their efforts to rectify this matter. Their reputation is indeed well earned. I am looking forward to the successful completion of this project.Stay as absolutely as FAR AWAY from these people as you possibly can. They are a virulent form of that abhorrent species of companies that have mastered the internet and social media game. DON"T BELIEVE THEIR RATINGS!!!! They are an absolute lie. My 86 YEAR OLD MOTHER contacted them last week to get an estimate on her roof. One of their alleged representatives, a man named "Tyzere Marshall" came to her home and gave her a verbal estimate. He gave her two prices: one for $18,500 if she was paying in cash, and $20,500 if she decided to finance. He assured her that he would send a WRITTEN proposal within 24 hours. No such proposal ever arrived. 48 hours later, my mother returned his call. He claimed he forgot to send the proposal, and then informed her that the price was now $25,000 in cash and $30,000 if the job was financed. My 86 YEAR OLD MOTHER called me. I live in California to express her concerns. So I contacted this SO-CALLED 5 star company, and whoever answered the phone was the one of the most unhelpful and unprofessional customer service representatives that I have ever dealt with. She would not answer some very basic questions, was extremely defensive, and did nothing to address my concerns. RUN!!!!! Grand view is not GRAND. And based on what I have seen, I certainly did not like the VIEW.

I would like to thank Angelina for conducting such a thorough roof inspection. My roof is in terrible condition, and she provided detailed photos of every issue. I had no idea I was even missing shingles until she pointed it out.We reviewed Grand View Roofing & Exteriors' roofing options, and Angelina took the time to answer all of my questions. She provided outstanding customer service and was incredibly knowledgeable, professional, and courteous throughout the entire inspection.Thank you, Grand View Roofing & Exteriors, for sending such a true professional. I was extremely impressed with the inspection process, and it gave me confidence in moving forward. I can't wait to see the finished roof!

I cannot say enough good things about Grandview Roofing & Exteriors. From start to finish, they provided true 5-star service and exceeded every expectation I had.Larry, the owner, is clearly committed to delivering quality workmanship and outstanding customer service. In fact, he personally came to the job site to oversee the installation of my new roof, which speaks volumes about the pride he takes in his company and the work they perform.Grandview was referred to me by several people who highly recommended them, and I was told that Larry and his team were among the very best roofing professionals serving this area. After my experience, I can confidently say they did not disappoint.Their quote was extremely reasonable, especially considering they use some of the best roofing products available on the market. Even more impressive is their 50-year warranty that includes labor—a level of confidence and commitment that is virtually unheard of in this industry. When a company truly stands behind its work, it shows.What impressed me most was the professionalism, communication, attention to detail, and overall customer experience. Dealing with Grandview Roofing & Exteriors was unlike dealing with any other contractor I have worked with. They made the entire process smooth, stress-free, and reassuring from beginning to end.If I could give Grandview Roofing & Exteriors 20 stars, I would. I highly recommend Larry and his team to anyone looking for a roofing company that delivers exceptional quality, integrity, and service.

This review is more for Grand view management and ownership. The area which I am at Glen oaks. We got bombarded with canvassers, door knockers aggressive Representatives of countless companies that are working in the area. I have had to close the door mid-sentence numerous times and I get it, to a point. To start. Carlos Santiago was knowledgeable! Professional gave me options that would let me process why I wouldn't go to the next step.So the next part of this is about Shaun Butler I can honestly say no one has ever successfully scheduled an appointment Made it into my house. And looked at my insurance policies in my situation. I just never trusted anyone. I could also honestly say that you Grandview have been hired by me because of Shaun Butler. His knowledge of the steps that would be necessary and His professionalism Patience and explanations of my questions. And explanations of terms? That would be beyond what I would know have been the difference his representation of your company Is what separates Grand view from every other company that have come and tried to get my business. I just felt like I should point that out about these two gentlemen.Sincerely, Marc patricelli Grandview customer

If you are looking for a new roof, trust the crew at Grand View Exterior Roofing—they are absolutely fantastic!The entire process was entirely seamless from start to finish. From the initial roof inspection to helping us choose the perfect roof color, everything was handled with the utmost professionalism. The day of the installation went incredibly smoothly, and the entire crew did a phenomenal job.A huge, special thanks to Anderson for his amazing work and dedicated follow-ups. He kept us updated every step of the way, was incredibly responsive, and always took the time to answer our questions and calls whenever we needed him.If you want a stress-free roofing experience with a team that truly cares about quality and customer service, reach out to Anderson at Grand View. You won't regret it!

Dear. Mr. Larry LandwherI am writing to express my sincere admiration my roof replacement on Friday May -15-2026 your company team did exceptional work from start to finish the loyalty and dedication they have for your company the roof is beautiful.Nick sale representativeForman Jerry oversight the roofing repair teamRepair roof team maintenanceJennifer contract reviewFinance service goodleapYour company is top notchThe whole team exceeded and delivered the highest standards of quality and work performance.I am truly thankful and grateful my roof is beautiful and it all started with the best sale representative Nick he is a blessing from start to finish the professionalism and detail going above and beyond the high quality of work.I will never forget Nick big smile and positive attitude.